Please email help@homiesmarbella.com with any questions.

Due to high volumes of inquiries, it can take our customer service up to 48 hours to respond.

For all inquiries please contact: aloha@homiesmarbella.com

We offer a wide variety of fits along our collections, from European to oversized fits. For specific measurements, each item on the web specifies the fit in the description and also includes a size chart that will help you figure our which size is best for you.

Click on the relevant section on the menu, and on the links to visit categories, such as Hoodies or T-shirts. If you are looking for a specific item, you can search to find products by name, category or collection.

When you have made the selection, choose your size and click on the “add to cart”.

Once you are ready to complete your purchase, visit your cart at the top right-hand corner of your screen and click on “Proceed to checkout” to be led to the checkout process.

If you have any questions or concerns, please contact us via email help@homiesmarbella.com.

Once you have placed an order you will receive a confirmation email / SMS. To ensure that this goes to your inbox please add help@homiesmarbella.com to your contacts, otherwise your confirmation email may end up in your Junk/Spam folder.

If you have not received your order confirmation email, please contact us.

Free Worldwide shipping is automatically added to orders over 200,00€

Please check our Shipping Policy for more information.

All orders are shipped with DHL Express Shipping.

5€ for orders in Spain.

We also offer free pick up in our store in Puerto Banus, Marbella, Spain.

13€ for orders in Portugal, Belgium, Vatican City, France, Italy, Monaco, Germany, Luxembourg, Netherlands, United Kingdom, Austria, Denmark, Finland, Greece, Ireland, Sweden.

15€ for orders in Bulgaria, Czech Republic, Cyprus, Slovakia, Slovenia, Hungary, Latvia, Malta, Poland, Romania, Gibraltar, Guernsey, Jersey, Liechtenstein, Morocco, Norway, San Marino, Switzerland.

20€ for orders in : Albania, Saudi Arabia, Algeria, Belarus, Bosnia and Herzegovina, Egypt, United Arab Emirates, Georgia, Greenland, Iceland, Faroe Islands, Israel, Jordan, Kuwait, Kosovo, Lebanon, Libya, Macedonia, Moldova, Montenegro, Oman, Serbia, Syria, Tunisia, Turkey, Ukraine, Yemen.

25€ for orders in Canada, United States (USA)

30€ for orders in : Argentina, Bahamas, Bolivia, Brazil, Chile, Colombia, Costa Rica, Curaçao, Dominica, Dominican Republic, Ecuador, Jamaica, México, Panamá, Paraguay, Perú, Uruguay, Venezuela, Puerto Rico, Australia, Bahrain, China, South Korea, Philippines, Hong Kong, India, Indonesia, Japan, New Zealand, Qatar, Singapore, Sri Lanka, Thailand, Angola, Cape Verde, Estonia, South Africa.

Please check our Shipping Policy for more information.

An email will be sent confirming your order has left our warehouse, your tracking information will also be included in this email.

You can track your order by entering the tracking information you have received from your confirmation email via dhl.com.

Please check our Shipping Policy for more information.

If you have made a mistake with your address when placing your order, please contact help@homiesmarbella.com immediately so we can try to rectify your details. Please quote your order number in the email subject line to speed the process up.

Please check our Shipping Policy for more information.

If you've selected our Express Shipping service via DHL, an address change is possible. DHL offer an online service called ODD (On Delivery Demand) which you can use to make the delivery more convenient for you.

Here's the link for the ODD service: https://ondemand.dhl.com

You'd simply follow the link, enter your tracking details then hit the 'change address' section and the rest will be easy to follow. You'll need your tracking information before you can make any changes, so wait for your shipping confirmation to come through before trying it.

Please check our Shipping Policy for more information.

1/2 days shipping in Spain, Portugal, Belgium, Vatican City, France, Italy, Monaco, Germany, Luxembourg, Netherlands, United Kingdom, Austria, Denmark, Finland, Greece, Ireland, Sweden.

Between 1/4 days shipping in Bulgaria, Czech Republic, Cyprus, Slovakia, Slovenia, Hungary, Latvia, Malta, Poland, Romania, Gibraltar, Guernsey, Jersey, Liechtenstein, Morocco, Norway, San Marino, Switzerland.

Between 3/5 days shipping in : Albania, Saudi Arabia, Algeria, Belarus, Bosnia and Herzegovina, Egypt, United Arab Emirates, Georgia, Greenland, Iceland, Faroe Islands, Israel, Jordan, Kuwait, Kosovo, Lebanon, Libya, Macedonia, Moldova, Montenegro, Oman, Serbia, Syria, Tunisia, Turkey, Ukraine, Yemen.

Between 2 days shipping in Canadá, United States.

Between 2/4 days shipping in : Argentina, Bahamas, Bolivia, Brazil, Chile, Colombia, Costa Rica, Curaçao, Dominica, Dominican Republic, Ecuador, Jamaica, México, Panamá, Paraguay, Perú, Uruguay, Venezuela, Puerto Rico, Australia, Bahrain, China, South Korea, Philippines, Hong Kong, India, Indonesia, Japan, New Zealand, Qatar, Singapore, Sri Lanka, Thailand, Angola, Cape Verde, Estonia, South Africa.

Orders are shipped Monday to Friday excluding Spanish Holidays.

Please allow 1-2 business days for order processing. This may take longer during special releases, major holidays and sale periods.

Please check our Shipping Policy for more information.

Please check the following before contacting our customer service team:

- Check you have received an email confirming your order has been dispatched.

- Check the tracking information that is included in your dispatch confirmation email using the relevant link.

- Check for emails, phone calls and attempted delivery cards from one of couriers, it may be that your parcel is being held at your local depot awaiting collection or redelivery.

- Check nobody at your address has taken the delivery on your behalf.

- Although our couriers should not leave your parcel with a neighbour its always worth checking with your neighbour just in case.

+ Please contact DHL and help@homiesmarbella.com and we’ll do our best to resolve the issue as quickly as possible.

Not that orders are shipped Monday to Friday excluding Spanish Holidays.

Please allow 1-2 business days for order processing. This may take longer during special releases, major holidays and sale periods.

Please check our Shipping Policy for more information.

First of all, please contact help@homiesmarbella.com with the following information:

- Order Number

- Missing Item(s)

Our customer service team will investigate the matter and will resolve the issue for you as quickly as possible.

** All missing item claims must be made within 7 days of the delivery date of your order. **

Please check our Shipping Policy for more information.

We accept returns within 14 days of delivery. The items must be in new condition, with tags attached and in the original packaging in order to be eligible for a return. Costumers will be responsible for the returns shipping cost. In order to start your return process please follow the instructions on our Return Form. For more information please check our returns policy.

In case of customer requests, the refund of the item(s) returned, the refund will be issued after the parcel is returned to our warehouse and only after the quality check on the item(s).

On receiving your return the next step is for us to check the item(s). Once our checks are complete we’ll refund your credit/debit card. Kindly note that it can take 3-5 working days for the payment to show on your account (how long depends on your card issuer).

Please check our Returns Policy and Refund Policy for more information.

Once you have followed the instructions on our Return Form and we receive the petition for the return we will arrange the pick up of your parcel.

Note that the 14-day limit does not apply to the time the package spends in transit, so express shipping is not necessary.

Please check our Returns Policy for more information.

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.