We’re bummed things didn’t work out for you, but here’s the good news: you get 14 days to return your items starting from the day you receive your order.
Items must be returned in the same original conditions. All original tags must be
attached. Please note that we can only exchange an item for the same article in a different size or color. The new size/color will be dispatched as soon as we have received the article that is to be exchanged. For hygiene reasons, swimwear and face masks cannot be returned or exchanged unless faulty.
In order to start the exchange or refund process please follow the instructions on the the Return Form. If you need help you can contact the Hómies team via email at firstname.lastname@example.org. For more information check our Refund Policy.
For international orders, outside the EU countries, Homiés Marbella is not responsible for destination country tax and/or duty charge if incurred in returns and exchanges.
Please note that final sale items, which are not available online anymore, are not eligible for a return.
Once you receive your order, please thoroughly check the delivered items immediately. If you believe an item is defective, please contact our Customer Service via email email@example.com within 2 days of receipt and let us know. We will work with you to correct the order as quickly as possible.